We are going paperless
To help reduce our environmental footprint, we are no longer automatically printing and mailing paper statements. You can easily view and download your statements anytime, anywhere through online banking.
In addition to improving our environmental impact, this change will allow us to reduce costs and improve our processes to serve you better.
Benefits of E-statements
Convenient
Digital statements are faster, more reliable and easier to correct if errors occur. Access your information from anywhere 24/7.
Secure
Digital statements help keep your information safe and secure. No longer worry about lost or stolen paper statements.
Save Money
Save on paper statement fees. There is no cost to access your statements electronically.
Sustainable
Reduce paper clutter and help protect the environment by saving paper, fuel and energy.
Frequently Asked Questions
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While we’re moving to digital statements as the default option, members can still choose to receive paper statements for a $4 fee. This fee covers the cost to print and mail statements.
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The $4 fee for paper statements helps cover the increasing costs to produce and mail physical statements. E-statements are still free and can be access anytime and from anywhere.
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Digital statements are accessed through our secure online banking platform, which uses encryption and multi-factor authentication. It’s actually safer than paper statements, which can be lost or stolen in the mail
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We’re here to help! Our credit union employees can walk you through the process of accessing your statements online, either in-branch or over the phone.
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If there’s ever an issue, we can retrieve your digital statement quickly and securely. You’re never on your own - we’re here to help. Whether it’s a technical issue or just a question, we’ll make sure you get the support you need. You can visit us in person at any branch location or reach out to us by phone or email.
Getting Started ?
If you need any support accessing your statements or have questions, please contact us at 833-601-2728 or info@brunswickcu.com